Charlton Consulting Group Delivers Total Compensation Online™ to FedEx Custom Critical
- The Need:
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Expose the hidden value of employees' benefits and compensation packages.
In early 2004, FedEx Custom Critical decided it needed to help employees better understand and appreciate the hidden value of their benefits and compensation package. In the words of Maria Corvington, manager of benefits for FedEx Custom Critical, "we had just moved into a beautiful new building and it was easy for us to say we have a great work environment, but we wanted to focus on the things people don't readily see everyday."
- The Solution:
A Web-based tool with easy access to comprehensive compensation and benefits information—a tech-savvy solution for a tech-savvy workforce.
The solution the company decided to use was Charlton Consulting Group's Total Compensation Online.™
For FedEx Custom Critical, the choice of the Web instead of paper was easy. The company's workforce was already comfortable with paperless communication and had experience with online pay stubs and benefit enrollment. Given the corporate culture, Total Compensation Online fit right in.
- The Results:
90% approval rate throughout the company.
The results speak for themselves. In a survey conducted after the initial launch, over 90% of respondents reported that Total Compensation Online was easy to use and provided valuable information.
Employees at the company are now more knowledgeable about the wide range of benefits they receive and understand more fully understand how they add value to their overall compensation package. And the HR department is happy since they found a partner that was easy to work with.
Having just recently updated and revised Total Compensation Online for 2005, FedEx Custom Critical is looking forward to continued employee satisfaction.
About FedEx Custom Critical
An Ohio-based subsidiary of FedEx Corporation, FedEx Custom Critical specializes in same-day shipping and overnight delivery of critical freight. The company also provides specialized shipping services for such items as antique automobiles, museum exhibits, and temperature-sensitive commodities such as pharmaceuticals and vaccines.
For more information on Charlton Consulting Group's total compensation communications solutions, contact us at 877-203-5625 or via email at
